hand-holding-circle-dollarPayouts

Introduction to Payouts

Payouts are outbound transactions that transfer funds from a business to a recipient. They are used to distribute funds that have already been collected or held in balance, such as merchant settlements, marketplace seller earnings, or partner commissions.

Our platform performs payout processing with multiple Payment methods, and regions, offering full visibility and operational control.

Participant
Scenario

Merchant / Customer

The business representative or a service provider → initiates a Payout Request on our platform.

The individual or service user → expresses an intention to receive a Payout and thus triggers a Payout Request initiation.

Our company

The platform → processes the Payout, validates required data.

Card / Payment Network

The organisation → handles settlement mechanics.

Recipient bank

The bank → validates recipient details, accepts or declines funds.

Payout Request & Commit

Payout Request

A Payout Request is the highest-level entity in the payout system. It reflects the payout initiation in the Merchant’s or platform’s system and can be created by the Merchant on our platform. In some cases, a Customer may initiate the process by requesting to receive funds.

This is the first step in the payout lifecycle and contains all the information required to process the payout. A Payout Request represents the business intent to send funds but does not initiate the actual transfer.

Payout Commit

A Payout Commit confirms the Merchant’s intention to execute the payout and starts its processing. This step finalises and records the payout initiation.

At this stage:

  • The payout is confirmed for execution.

  • Funds may be debited from the Merchant’s balance.

  • The payout becomes ready for its finalisation.

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